Member Relationship Advisor I
About The Position
Are you looking to be part of a dynamic team that encourages growth and fosters a culture of learning? If so, consider joining Arlington Community Federal Credit Union (ACFCU)! We are more than just a workplace; we are a diverse community credit union dedicated to our purpose of financially empowering our members through REMARKABLE SERVICE: We hear the story, find solutions, and bring positive change to the community we love. Join us in creating a positive impact within our community! We are actively seeking a Member Relationship Advisor to join our branch team. The primary function of this position is to provide a remarkable experience for our members by assisting them with various requests, finding solutions to meet their financial needs, opening new accounts, and processing loan applications. You will be responsible for establishing member relationships, cross-selling additional products and services, and making quality referrals to the real estate and investment services team. This position is fully on-site and could be an excellent opportunity for someone with teller experience looking to grow their career.
Requirements
- At least 6 months of similar or related experience.
- A strong passion for working with members.
- Previous banking/credit union experience.
- Proficiency in the use of personal computers and Microsoft Office suite.
- A professional demeanor to operate in a member facing environment and over the phone.
- A love for a collaborative, energetic, and member focused environment.
- The ability to multi-task and adapt to a fast-paced environment.
- A strong work ethic as well as an outgoing, positive demeanor.
Nice To Haves
- Bilingual in Spanish is preferred.
- Prior Symitar experience is preferred.
Responsibilities
- Assisting members with various requests
- Finding solutions to meet members' financial needs
- Opening new accounts
- Processing loan applications
- Establishing member relationships
- Cross-selling additional products and services
- Making quality referrals to the real estate and investment services team
Benefits
- Medical, dental, and vision insurance
- Medical HSA and FSA as well as Dependent Care FSA
- Employer paid life insurance
- Employer paid short-term and long-term disability coverage with available tax-choice options
- A 401(k)-retirement plan with company match, safe harbor, and profit share
- Generous paid time off and federal holidays
- Employe Assistance Program
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
