Member Relations Specialist - Park 100 Branch
About The Position
Join Our Team as a Member Relations Specialist at FORUM Credit Union! Are you passionate about helping others achieve their financial dreams? Do you have retail banking experience and a knack for delivering exceptional customer service? If so, we want you to be part of our member-focused, results-driven team at FORUM Credit Union! FORUM Credit Union is dedicated to providing the best financial advice and customer service to our members. Serving families and businesses across Indiana, we offer convenient branch locations and online access from anywhere. Our mission is to help our members live their financial dreams, and as a Member Relations Specialist , you'll play a vital role in making that happen.
Requirements
- High School Diploma or Equivalent
- Previous Banking Experience
- Experience in Consumer Lending
- Knowledge of Financial Products
- Proficient Computer Skills
- Enthusiastic and Positive Attitude
Responsibilities
- Performing advanced account maintenance and financial transactions
- Meeting monthly sales goals and encouraging fellow staff to do the same
- Assisting management staff with member service needs
- Performing outbound calls to gain business
- Opening and closing the branch and member service lines
- Administering cross-training programs for branch employees
- Understanding and recommending all Credit Union products and services
Benefits
- Competitive Pay - $20/hour plus incentive
- Student Loan Reimbursement
- Tuition Assistance
- Wellness Programs
- Community Involvement and Paid Volunteer Time
- Professional Development/Award Winning Training Program
- 401K with Match
- Comprehensive Benefits Package
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
