Member Relations Specialist - US 31 South

FORUM Credit Union • Fishers, IN

17h • Onsite

About The Position

FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams. FORUM serves families and businesses in the state of Indiana with convenient branch locations and online access from anywhere. As a Member Relations Specialist you will be a trusted advisor to our members and process financial transactions.

Requirements

• High School Diploma or Equivalent
• Previous Customer Service Experience
• Knowledge of Consumer Lending and Financial Products
• Proficient Computer Skills
• Enthusiastic and Positive Attitude

Responsibilities

• Performing advanced account maintenance and financial transactions
• Meeting monthly sales goals
• Encouraging fellow staff to meet monthly sales goals
• Assisting management staff with member service needs
• Performing outbound calls to gain business
• Opening and closing the branch and member service lines
• Administering cross training programs for branch employees
• Understanding and recommending all Credit Union products and services

Benefits

• Competitive Pay
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees