Member of Technical Staff, Infrastructure

American Airlines Group • San Francisco, CA

4d • Onsite

About The Position

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together. Learn more at envoy.com This is an L3 opportunity. Successful candidates often come from senior engineering roles and are experienced in leading complex projects, mentoring peers, and making architectural contributions across teams. About the Role At Envoy, we are passionate about creating a scalable, reliable, and secure cloud platform that supports our company's business. We utilize cutting-edge technologies, including Kubernetes, Terraform, Istio, Pulumi, and AWS Cloud, to automate our infrastructure and deliver reliable applications efficiently. By using infrastructure as code, we ensure that our platform is always consistent and up-to-date. In addition to supporting our core Infrastructure, we also aim to provide an excellent experience for our number one internal customer: the developer. Our platform provides an easy way to create and manage infrastructure, as well as all aspects related to application deployment. We strive to be a top-notch engineering organization with a great culture and high standards for our code, systems, practices, and people. We value learning and growth. We look to hire diverse, well-rounded, communicative people we can trust to own projects end-to-end. We are looking for exceptional engineers to join our growing team at Envoy! This on-site position requires 4 days a week (Monday through Thursday) in our San Francisco office.

Requirements

• Bachelor's degree or equivalent in Computer Science or a related field.
• 5+ years of experience with cloud platforms. e.g. AWS, Azure, GCP (AWS preferred)
• 3+ years of experience with Terraform or other Infrastructure as Code (IaC) tools
• Strong experience in design, implementation, and maintenance of Kubernetes clusters.
• Mastery of CI/CD tools like GitHub Actions, Argo CD, etc.
• Deep understanding of network architectures, software engineering, web technologies, SQL databases, and distributed systems.
• Proficiency in Python, Ruby, or Go, as well as bash, etc.
• Experience with monitoring and logging tools such as Datadog, Grafana and Prometheus.
• Strong communication, analytical, and technical leadership skills.

Nice To Haves

• Experience working in a fast-paced startup environment
• SOC2 and/or ISO27001 compliance and audit experience
• Experience working with security engineering and vulnerability management

Responsibilities

• Architect cloud-based solutions that meet the needs of our business. This includes working with application teams in designing and deploying services in the cloud.
• Manage and maintain our Kubernetes infrastructure. This includes optimizing cluster resource usage, cluster monitoring, and troubleshooting Kubernetes issues.
• Manage and maintain our AWS infrastructure using Terraform. This includes provisioning and managing AWS resources, automating changes, and monitoring AWS infrastructure performance.
• Collaborate with other engineers to develop and implement Kubernetes best practices. This includes developing tools and frameworks for managing our apps on Kubernetes.
• Respond to incidents as part of a weekly on-call rotation. This includes resolving incidents, communicating with stakeholders, and conducting effective post-mortem resolutions.
• Be a team player and contribute to a positive work environment. At Envoy, one of our core values is “Pitch In”. We work cross-functionally to take on new challenges and leave things better than we found them.

Benefits

• A high degree of trust in your ideas and execution
• An opportunity to partner and collaborate with other talented people
• An inclusive community where you feel welcomed and cared for as a person
• The ability to make an immediate impact by helping customers create a great workplace experience
• Support for your personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees