Are you a skilled developer with a strong foundation in both front-end and back-end technologies, coupled with a passion for solving complex customer issues in a collaborative environment? If so, you will thrive in our hybrid DevEx team, where you'll have the opportunity to engage with cutting-edge technologies, take on exciting challenges related to our new service provider product, and work alongside a diverse group of talented professionals committed to delivering exceptional customer support. The role will be part of the DevEx team at Nutanix, a dynamic group that operates primarily across the United States and India. The team culture emphasizes collaboration, knowledge sharing, and adaptability to efficiently handle complex customer issues. The team's mission is to bridge the gap between the Site Reliability Engineering (SRE) team and development, ensuring customer satisfaction by swiftly addressing escalated issues and maintaining a high standard of support for the service provider product. You will report to the Senior Engineering Manager, who fosters a collaborative and inclusive environment, encouraging team members to share their insights and expertise to resolve challenges effectively. The team operates in a hybrid setup, requiring the hire to work in the office for three days each week, balancing remote and in-office collaboration to support team dynamics and productivity. There are no specific travel requirements for this role, as the team predominantly functions within a hybrid framework across its distributed locations. This allows the team to provide comprehensive coverage for customer inquiries without the necessity for frequent travel.