Member of Client Operations, Fiat (Wire/ACH Operations)

Anchorage Digital

115d

About The Position

As a Member of Client Operations, Fiat (Wire/ACH Operations) you are responsible for supporting the day-to-day processing and reconciliation of client cash movements. In this role, you ensure an excellent operational experience by reviewing client transactions in a timely and accurate manner. You will become intimately familiar with the operations of our clients and their use of our platform. You will have a full understanding of our fiat operations, as well as the regulatory and operational considerations of each step. You will work closely with your Client Operations teammates to ensure processes and procedures are developed and continuously refined.

Requirements

• 2-4 years of experience in banking operations, with a focus on wire processing (Domestic/International).
• Knowledge of payment systems.
• Demonstrated knowledge and experience with Automated Clearing House (ACH) transactions.
• Understanding of financial regulations, specifically Reg E and Dodd-Frank rules.
• Strong attention to detail and a commitment to accuracy.
• The ability to meet established deadlines and work effectively both independently and as part of a team.
• A proactive and enthusiastic attitude with a desire to learn about the digital asset industry.
• Experience supporting institutional client operations in financial services, or another heavily regulated industry.
• A keen ability to adapt and learn quickly as business strategies evolve and new products are introduced.

Nice To Haves

• Working knowledge of SWIFT.
• NACHA certifications.
• Wire Callbacks.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

Responsibilities

• Service institutional clients by managing operational tasks, developing and executing operational processes in support of our clients needs, and performing transaction reviews and approvals.
• Execute and monitor the daily processing of client cash deposits, withdrawals, and transfers, primarily via wire and ACH.
• Perform timely and accurate reconciliation of cash accounts.
• Investigate and resolve operational inquiries and issues related to cash transactions.
• Ensure all processes adhere to established procedures and internal controls.
• Maintain a strong understanding of relevant regulations, including Reg E and Dodd-Frank rules.
• Collaborate with cross-functional teams, including Client Experience, Sales, Compliance, and Product, to develop operational solutions to complex client requests.

What This Job Offers