Member Loyalty Representative (R13946)

Oportun•Porterville, CA

11d•$20 - $24

About The Position

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. WHAT ARE WE LOOKING FOR? Welcome customers with a warm greeting and providing quality customer service Seamlessly process all transactions, while following company policies & procedures and protecting our customer’s information Work as a team to meet and exceed daily goals in our lending activities Assist with community outreach and marketing events which includes passing out flyers and educating the community Light housekeeping generally consisting of daily collection of trash from the trash bins in the store and disposing of it in a designated area, sweeping or vacuuming (where carpet is present) the showroom daily, mopping with Swiffer floor mop 1-2 times per week or as needed, and cleaning windows as needed. Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now

Requirements

Must be bilingual (English/Spanish)
Must be outgoing and Love Sales
Must Love to help customers
Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

Responsibilities

Welcome customers with a warm greeting and providing quality customer service
Seamlessly process all transactions, while following company policies & procedures and protecting our customer’s information
Work as a team to meet and exceed daily goals in our lending activities
Assist with community outreach and marketing events which includes passing out flyers and educating the community
Light housekeeping generally consisting of daily collection of trash from the trash bins in the store and disposing of it in a designated area, sweeping or vacuuming (where carpet is present) the showroom daily, mopping with Swiffer floor mop 1-2 times per week or as needed, and cleaning windows as needed.
Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now