Member Experience Specialist, MassMutual Federal Credit Union
MassMutual Financial Group•Springfield, MA
341d•$37,500 - $47,200
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About The Position
As a Member Experience Specialist (MES) of MassMutual Federal Credit Union (MMFCU), you will be a valued member of a supportive, diverse, and skilled team. All MMFCU team members are committed to delivering a consistent and memorable experience to our members and potential members. You will be responsible for providing members with excellent service, showing empathy and displaying a positive and ready to serve attitude when answering questions or solving member concerns. The ideal candidate will be collaborative and supportive, thriving in a fast-paced work environment. Strong interpersonal skills and a passion for continuous learning and growth are essential.
