Member Experience Representative
About The Position
Charter Fitness prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience – for less! Build a rewarding career while helping others achieve their fitness goals! Charter Fitness exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We are dedicated to providing our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Member Experience Representative is the first and last point of contact when members enter and leave the facility. They are responsible for greeting all members, checking-in members, answering questions, cleaning, and assisting managers with selling memberships.
Responsibilities
- Greet all members
- Assist with sale transactions
- Convey information to members and/or direct the situation to the appropriate person.
- Sign in members accurately
- Add and update information in specialized software programs
- Keep the front desk area organized and neat
- Assist with maintenance of facility
- Arrange equipment, weights or mats appropriately
- Maintenance and stock restrooms as necessary
- Maintain a high level of customer service when greeting members and answer questions knowledgeably
- Dress appropriately based on Charter Fitness standards
Benefits
- Free gym membership and employee discounts
- Motivating team atmosphere and support system
- Significant company growth and advancement opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
