Member Experience Rep I - MHC
Wright-Patt Credit Union•Beavercreek, OH
384d
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About The Position
The Member Experience Representative I (MER) role focuses on delivering exceptional service to members of Wright-Patt Credit Union (WPCU) in a high-volume call center environment. Representatives engage with members through various channels, including telephone, chat, and email, to address inquiries, process transactions, and promote financial products and services. The position emphasizes compliance with policies and procedures while striving to exceed performance expectations and enhance member relationships.
