Member Enrollment Specialist (Remote)

Urrly

39d • $21 - $23 • Remote

About The Position

Help members get real MSK care that works—all from home. You’ll be the first voice members hear. You guide them, support them, and make their care journey easy without the call-center chaos. Clear ownership, steady hours, and real impact from day one. Your work removes friction for members who need real MSK help. You move fast, keep things organized, and own outcomes without needing hand-holding. You like clear goals, steady pace, and following through until things are buttoned up. At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants. Apply Today for steady hours, solid pay, and a role built around real member impact.

Requirements

• 2+ years outbound sales or enrollment in healthcare
• Comfort working in a metrics-driven environment
• Strong phone communication and objection handling
• CRM and call-center tool experience
• Authorized to work in the U.S.
• Reliable high-speed internet for calls and video
• Distraction-free workspace required

Nice To Haves

• Bachelor’s in healthcare or business
• 4+ years healthcare sales/call center
• Bilingual English/Spanish
• Medical terminology familiarity
• AZ location a plus

Responsibilities

• Drive outbound calls to enroll eligible members
• Explain MSK program benefits clearly and confidently
• Convert leads through trust-building and follow-through
• Guide members through enrollment steps and scheduling
• Track calls, contacts, and conversions in CRM
• Handle insurance checks, pre-auths, and medical admin
• Support team goals with clean communication and process
• Update records correctly and protect member privacy at all times

Benefits

• Pay: $21.00–$23.00/hr
• Quarterly bonus opportunity: $2.00–$4.00/hr
• Medical, dental, vision
• 401(k) with match
• Generous PTO
• Tuition assistance
• Wellness benefits (EAP, financial, mindfulness)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees