The Member Engagement Specialist enhances member retention and satisfaction by fostering connections, promoting community-driven programs, and delivering exceptional service. This role focuses on supporting members in achieving their goals through tailored programs and recognition, creating an inclusive environment where everyone feels valued and connected, and building meaningful relationships that encourage positive interactions within the YMCA community. This role is pivotal in creating a welcoming environment and fostering a sense of belonging for all YMCA members, while contributing to the YMCA’s mission of strengthening community through programs that promote healthy living, youth development, and social responsibility.