Member Engagement Product & Technology Consultant (Healthcare)

Computer Task Group, Inc•Boston, MA

11h•$125,000 - $135,000

About The Position

CTG is hiring a Member Engagement Product & Technology Consultant to help drive next-generation digital engagement solutions for a leading healthcare client. This role sits at the intersection of product, technology, and member experience, partnering closely with enterprise teams to transform how members interact with healthcare services.

Requirements

Expertise in healthcare member engagement, CX, and UX research
Strong background in product management and technology leadership
Experience delivering digital transformation initiatives in healthcare
Ability to influence stakeholders and lead cross-functional teams
Bachelor’s degree in Healthcare Administration, Business, Information Technology, or a related field, or equivalent experience
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

Knowledge of claims and clinical strategy
Experience with omnichannel engagement platforms
Master’s degree (MBA, MHA, or related discipline) preferred

Responsibilities

Lead design and delivery of member engagement platforms and digital experiences
Partner with Enterprise Technology to build scalable, consumer-centric solutions
Translate CX/UX insights into product strategy and roadmaps
Drive omnichannel engagement across digital, mobile, and service channels
Collaborate across product, engineering, and business teams in an agile environment

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