Full Time Member Consultant (Personal Banker)– Seattle Branch
About The Position
Member Consultants are the heart and soul of WSECU. Every day, you dig deep to listen to what our members need and you go out of your way to make banking not only easy, but downright pleasant! You’re the go-to, one-stop shop for our members. Knowledgeable, empathetic and eager to help, you know your members by name and they know you! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you. Ready to learn more? Your day may include: Performing all branch functions including: consumer lending, opening new accounts, and providing teller services Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center Contributing to your team’s successes and celebrating along the way Building and nurturing strong relationships with your members Understanding your members’ journey, offering products and services to meet their unique needs Showing empathy and lending a hand where your team members and teammates need it most Having fun!
Requirements
- Minimum of one (1) year experience in a financial institution or retail/service related position
- Excellent interpersonal communication skills, including effective listening, speaking, and writing
- Talent for presenting and explaining complex products and services
- Intermediate or greater proficiency with Microsoft applications; ability to master WSECU computer operating systems
- Ability to maintain privacy and confidentiality
- Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
Nice To Haves
- Credit Union experience and understanding of financial regulations
- Sales and customer service training
- Experience with lending, new accounts, or a combination of both
Responsibilities
- Performing all branch functions including: consumer lending, opening new accounts, and providing teller services
- Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
- Contributing to your team’s successes and celebrating along the way
- Building and nurturing strong relationships with your members
- Understanding your members’ journey, offering products and services to meet their unique needs
- Showing empathy and lending a hand where your team members and teammates need it most
- Having fun!
Benefits
- Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
- Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
- Part-Time employees accrue general leave, on a monthly basis
- 11 Paid Holidays
- Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
- Employer paid Long Term Care plan for Part-Time employees
- 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
- Paid Volunteer Leave
- Tuition Assistance
- Employee Assistance Program & Employee Discounts
- And, you get to work with some awesome people!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
