About The Position

Member Consultants are the heart and soul of WSECU. Every day, you dig deep to listen to what our members need and you go out of your way to make banking not only easy, but downright pleasant! You’re the go-to, one-stop shop for our members. Knowledgeable, empathetic and eager to help, you know your members by name and they know you! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you. Ready to learn more? We hire ahead of the need to ensure we have the best possible service level for our membership while providing learning space for our teammates. If selected for employment, the candidate will be placed in one of the Thurston County branches as openings occur. By applying to this requisition, you have expressed interest in working in our Pierce County branches listed below: Lakewood Branch Tacoma James Center Branch Your day might include: Performing all branch functions including consumer lending, opening new accounts, and providing teller services Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center Contributing to your teams successes and celebrating along the way Building and nurturing strong relationships with your members Understanding your members’ journey, offering products and services to meet their unique needs Showing empathy and lending a hand where your team members and teammates need it most Having fun!

Requirements

  • Current WSECU Member Consultants I, II, or III who apply will be hired in the same tier as you currently hold
  • For Member Consultant I Minimum of one (1) year experience in a financial institution or retail/service-related position
  • Computer experience including proficiency in Microsoft Outlook, Excel and Word
  • Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
  • Competitive pay for MCI: $21.50 - $32.25 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package
  • The target starting pay for this position is $21.50 - $26.87 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increases during their tenure in the position.
  • For Member Consultant II Minimum of one (1) years’ experience in a financial institution processing consumer loans, new accounts and member transactions
  • Computer experience including proficiency in Microsoft Outlook, Excel and Word
  • Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
  • Competitive pay for MCII: $24.05 - $36.07 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package
  • The target starting pay for this position is $24.05 - $30.06 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increases during their tenure in the position.

Nice To Haves

  • Credit Union experience
  • Two (2) years of college (MC II)
  • Experience with cash handling, lending, new accounts or a combination
  • Experience with: Symitar, Meridian Link, Image Center, Application Xtender, and Coconut

Responsibilities

  • Performing all branch functions including consumer lending, opening new accounts, and providing teller services
  • Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
  • Contributing to your teams successes and celebrating along the way
  • Building and nurturing strong relationships with your members
  • Understanding your members’ journey, offering products and services to meet their unique needs
  • Showing empathy and lending a hand where your team members and teammates need it most
  • Having fun!

Benefits

  • Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
  • Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
  • Part-Time employees accrue general leave, on a monthly basis
  • 11 Paid Holidays
  • Employer paid Long Term Disability & Long Term Care plan for Full-Time employees
  • Employer paid Long Term Care plan for Part-Time employees
  • 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
  • Paid Volunteer Leave
  • Tuition Assistance
  • Employee Assistance Program & Employee Discounts
  • And, you get to work with some awesome people!
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