About The Position

Member Consultants are the heart and soul of WSECU. Every day, you dig deep to listen to what our members need and you go out of your way to make banking not only easy, but downright pleasant! You’re the go-to, one-stop shop for our members. Knowledgeable, empathetic and eager to help, you know your members by name and they know you! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you. Ready to learn more? Your day might include: Performing all branch functions including consumer lending, opening new accounts, and providing teller services Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center Contributing to your teams successes and celebrating along the way Building and nurturing strong relationships with your members Understanding your members’ journey, offering products and services to meet their unique needs Showing empathy and lending a hand where your team members and teammates need it most Having fun!

Requirements

  • Current WSECU Member Consultants I, II, or III who apply will be hired in the same tier as you currently hold
  • For Member Consultant I Minimum of one (1) year experience in a financial institution or retail/service-related position
  • Computer experience including proficiency in Microsoft Outlook, Excel and Word
  • Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually
  • For Member Consultant II Minimum of one (1) years’ experience in a financial institution processing consumer loans, new accounts and member transactions
  • Computer experience including proficiency in Microsoft Outlook, Excel and Word
  • Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

Nice To Haves

  • Credit Union experience
  • Two (2) years of college (MC II)
  • Experience with cash handling, lending, new accounts or a combination
  • Experience with: Symitar, Meridian Link, Image Center, Application Xtender, and Coconut

Responsibilities

  • Performing all branch functions including consumer lending, opening new accounts, and providing teller services
  • Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
  • Contributing to your teams successes and celebrating along the way
  • Building and nurturing strong relationships with your members
  • Understanding your members’ journey, offering products and services to meet their unique needs
  • Showing empathy and lending a hand where your team members and teammates need it most
  • Having fun!

Benefits

  • Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
  • Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
  • Part-Time employees accrue general leave, on a monthly basis
  • 11 Paid Holidays
  • Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
  • Employer paid Long Term Care plan for Part-Time employees
  • 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
  • Paid Volunteer Leave
  • Tuition Assistance
  • Employee Assistance Program & Employee Discounts
  • And, you get to work with some awesome people!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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