MEMBER CARE SPECIALIST SHIFT LEAD

Sana Lake Recovery Center LLC•Meramec Township, MO

1d•Onsite

About The Position

At Sana Lake Recovery, we treat substance use and mental health disorders as a chronic disease that is unique to each of our members. Our programs have been designed to be member-centered, catering to personalized needs throughout the entire healing process. We offer a full continuum of care from medical detox to recovery supportive housing with treatment options in the St. Louis area. Our unique approach is rooted in our dedicated commitment to delivering exceptional care, utilizing evidence-based practices, and employing a compassionate staff. The intimate settings provided by Sana Lake cultivate an environment that facilitates meaningful recovery and promotes an overall sense of well-being. Sana Lake is expanding rapidly and is seeking a Member Care Specialist Shift Lead who is passionate about helping individuals and families recover! The Member Care Specialist Shift Leads are responsible for overseeing the Member Care Specialist on shift at any given time. This includes assigning duties for MCS, auditing charts and paperwork for new intakes and discharges, and training new MCSs on the functions and responsibilities of their job title. MCS Shift Leads will follow and enforce all policies and procedures put in place by Sana Lake Recovery and ensure that staff are doing the same. This position will require communication with other departments to arrange transportation for members and update the clinical team on important information regarding members' health and mental status. Sana Lake People First Philosophy Our staff are our number one differentiator! We know that well-qualified staff who are well-supported provide better care to our members. We strive to empower and encourage our staff as they grow and develop in their careers. For this reason, Sana Lake offers a wide variety of tangible and intangible benefits to our eligible staff: All candidates who have received a written offer of employment will be required to meet the following conditions of employment: • Receipt of appropriate background checks, including criminal history and abuse/neglect • Verification of education and licensure, when applicable • Satisfactory employment and/or reference checks Sana Lake Recovery, LLC is an Equal Employment Opportunity Employer.

Requirements

A high school diploma (or GED)
Experience working in the field of substance use and/or mental health

Nice To Haves

Peer Support Specialist Certification and/or CNA Certification is desired

Responsibilities

Overseeing the Member Care Specialist on shift at any given time.
Assigning duties for MCS
Auditing charts and paperwork for new intakes and discharges
Training new MCSs on the functions and responsibilities of their job title.
Following and enforcing all policies and procedures put in place by Sana Lake Recovery and ensure that staff are doing the same.
Communication with other departments to arrange transportation for members and update the clinical team on important information regarding members' health and mental status.

Benefits

Comprehensive medical, dental, vision, life insurance, and disability plan options
Competitive 401(k) Retirement Savings Plan - up to 5% match!
Company paid basic life insurance
Paid Time Off and Paid Holidays
Flexible Spending Accounts
Employee Assistance Program (EAP)
License/Certification Reimbursement
Professional development funds
Professional licensure supervision options
Staff recognition program
Sana Spirit Days