Member Care Scheduler

Clarity CareGreen Bay, WI
3d

About The Position

We are seeking a detail orientated and dependable Member Care Scheduler to join our Homecare team! Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.

Requirements

  • Promote mission, values, professionalism
  • Communicate effectively with teams, customers
  • Demonstrate leadership, teamwork, sound judgment
  • Maintain safety, confidentiality, HIPAA compliance
  • Improve processes, meet organizational goals
  • Meet physical job requirements
  • Hold relevant degree or experience
  • Strong computer, organization, communication skills

Responsibilities

  • Understand member assessments, needs and outcomes
  • Manage scheduling software for quality care
  • Create biweekly schedules matching authorized service hours
  • Ensure members always receive attended services
  • Provide professional, responsive customer communication
  • Update systems, schedules as conditions change
  • Maintain on-call coverage rotation requirements
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