Member Care Representative

Local Fare Jax Llc

About The Position

Join Our Farm-to-Home Family! Local Fare Jax is Hiring a Member Care Rep! Are you passionate about local, farm-fresh food? Do you love helping people and have a knack for making every interaction special? If so, we want YOU to be the friendly face and voice of Local Fare Jax! About Us: Local Fare Jax connects our community with the freshest, locally-sourced food directly from our network of farmers to homes across the area. We’re all about sustainability, supporting local growers, and making sure our members enjoy the best of what our region has to offer! What You'll Do: Be the Hero Answer questions, solve problems, and make sure every member feels like a VIP. Navigate the Farm-to-Table Journey Help members customize their deliveries, recommend seasonal picks, and ensure they receive exactly what they crave. Share the story of our local farmers and the delicious produce they grow. Your enthusiasm will make our members as excited as we are about eating fresh, local food! Keep things running smoothly. Handle order adjustments, delivery inquiries, and any bumps along the way with a smile and can-do attitude. Who You Are: - A people person who loves making others happy. - Passionate about local food, sustainability, and supporting small farms. - A great communicator with stellar phone and email etiquette. - Quick on your feet and able to juggle multiple tasks without breaking a sweat. - Someone who enjoys being part of a close-knit, mission-driven team. Why You'll Love It Here: - Be part of a movement to support local farmers and sustainable food practices. - A fun, positive work environment with a team that feels like family. - Delicious discounts on our farm-fresh deliveries (your fridge will thank you). - Opportunities for growth as our company continues to sprout and flourish. Ready to bring fresh food and friendly service to the community? Apply now and let’s grow together at Local Fare Jax! This will be a Tuesday-Saturday position 8:30am - 5:00pm

Requirements

A people person who loves making others happy.
Passionate about local food, sustainability, and supporting small farms.
A great communicator with stellar phone and email etiquette.
Quick on your feet and able to juggle multiple tasks without breaking a sweat.
Someone who enjoys being part of a close-knit, mission-driven team.

Responsibilities

Answer questions, solve problems, and make sure every member feels like a VIP.
Help members customize their deliveries, recommend seasonal picks, and ensure they receive exactly what they crave.
Share the story of our local farmers and the delicious produce they grow.
Handle order adjustments, delivery inquiries, and any bumps along the way with a smile and can-do attitude.