Member Associate Nights and Weekend Hours
About The Position
Fit Factory is a 6 location health club brand, offering a full-service health club with a luxury studio experience at a low price point. They aim to provide an incredible value, allowing members to enjoy life outside the club. Fit Factory is a dynamic, high-energy fitness gym dedicated to creating a supportive and results-driven environment, fostering a community that helps members achieve their fitness goals, from beginners to those training for big challenges. The company seeks a passionate and enthusiastic Member Associate to be the first point of contact for members, assisting with fitness needs, providing excellent customer service, and supporting day-to-day operations. This role is ideal for someone who loves fitness, enjoys interacting with people, and thrives in a fast-paced, team-oriented environment, specifically requiring availability for evenings during the week and weekend hours.
Requirements
- Passion for fitness and a healthy lifestyle
- Excellent communication and interpersonal skills
- Strong customer service mindset with a positive, can-do attitude
- Ability to multitask and stay organized in a busy environment
- Flexible schedule availability (evenings, weekends, and holidays may be required)
- CPR/First Aid certified (or willing to obtain)
Nice To Haves
- Previous experience in a customer-facing or fitness-related role preferred
- Knowledge of gym equipment and fitness terminology is a plus
Responsibilities
- Welcome and engage members as they enter the gym with a positive, friendly attitude
- Assist with membership sign-ups, renewals, and cancellations
- Provide information on services, programs, and gym equipment
- Answer member inquiries and resolve issues in a timely and professional manner
- Monitor the gym floor to ensure a safe and welcoming environment
- Assist with class schedules, bookings, and event coordination
- Help maintain cleanliness and organization of gym facilities
- Support in maintaining the gym's brand, values, and community culture
- Assist with promotional events, marketing initiatives, and member retention programs
Benefits
- Competitive pay and potential for growth within the company
- Free gym membership and discounts on fitness products and services
- A positive and supportive work environment
- Opportunities to learn, grow, and develop your fitness knowledge
- Flexible schedule
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
