Member Associate

Azura Credit Union • Topeka, KS

389d • $41,059 - $41,059

About The Position

The Member Associate at Azura Credit Union is responsible for building and enhancing member relationships by providing individualized financial services. This role involves educating members on credit union products and services, processing transactions, and ensuring a superior member experience. The Member Associate plays a crucial role in expanding the financial relationship between members and the credit union.

Requirements

• One to six months of sales experience
• High school diploma or GED
• Post high school education or equivalent is preferred
• Excellent interpersonal and communication skills
• Strong attention to detail and organization skills
• Team player and goal oriented
• Remains calm and level-headed under pressure
• Significant level of trust, diplomacy, courtesy and tact
• Professional appearance and demeanor

Nice To Haves

• Sales experience (1 year preferred)

Responsibilities

• Establish new member relationships by introducing and explaining products and services that fit their financial needs
• Facilitates the opening of products and services
• Learns and stays up-to-date on the products and services offered by the credit union
• Provides account services, maintenance, and problem solving
• Accurately process member transactions
• Promote, explain, and demonstrate self-service options that will enhance the member experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED