Member Associate II

Kitsap Credit UnionSilverdale, WA
98d$19 - $24

About The Position

Kitsap Credit Union is hiring a full-time hourly Member Associate to work in-person out of our Highlands location in beautiful Silverdale, WA. This position is responsible for assisting members with financial transactions and new accounts as well as offering and demonstrating all-digital, remote, and self-serve options.

Requirements

  • High school diploma or GED required.
  • Cash handling, customer service and/or retail sales experience.
  • Must be able to work Saturdays and extended business hours.
  • Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of assuming level III of the Member Associate role and comply with the SAFE Act regulations.

Responsibilities

  • Assist members with their financial needs, new accounts, and transactions.
  • Identify, develop, and close business relationships to build market position.
  • Educate and introduce current and new members to new products and services, self-service, and assisted self-serve options.
  • Understand and recommend products and services based on the member's need.
  • Use effective sales techniques that result in a positive member experience and meet or exceed sales goals.
  • Complete all documentation and forms accurately and efficiently according to policies, procedures, and regulations.

Benefits

  • Free onsite parking.
  • Annual time off and sick time accrued.
  • 11 Paid holidays.
  • 1 Personal day.
  • Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance.
  • Employee Assistance Program.
  • Choose from a PPO medical plan or a High Deductible with a Health Savings Account.
  • 3% KCU funded Safe Harbor Contribution to your 401K.
  • KCU will match up to 2% of your 401K contributions.
  • All 401K contributions are 100% vested.
  • Potential annual incentive in all roles within Kitsap Credit Union.
  • Tuition reimbursement.
  • 8 hours of paid volunteer time off.
  • Discounts on KCU's products and services.
  • Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

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