Member Associate II

Kitsap Credit Union • Silverdale, WA

98d • $19 - $24

About The Position

Kitsap Credit Union is hiring a full-time hourly Member Associate to work in-person out of our Highlands location in beautiful Silverdale, WA. This position is responsible for assisting members with financial transactions and new accounts as well as offering and demonstrating all-digital, remote, and self-serve options.

Requirements

• High school diploma or GED required.
• Cash handling, customer service and/or retail sales experience.
• Must be able to work Saturdays and extended business hours.
• Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of assuming level III of the Member Associate role and comply with the SAFE Act regulations.

Responsibilities

• Assist members with their financial needs, new accounts, and transactions.
• Identify, develop, and close business relationships to build market position.
• Educate and introduce current and new members to new products and services, self-service, and assisted self-serve options.
• Understand and recommend products and services based on the member's need.
• Use effective sales techniques that result in a positive member experience and meet or exceed sales goals.
• Complete all documentation and forms accurately and efficiently according to policies, procedures, and regulations.

Benefits

• Free onsite parking.
• Annual time off and sick time accrued.
• 11 Paid holidays.
• 1 Personal day.
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance.
• Employee Assistance Program.
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account.
• 3% KCU funded Safe Harbor Contribution to your 401K.
• KCU will match up to 2% of your 401K contributions.
• All 401K contributions are 100% vested.
• Potential annual incentive in all roles within Kitsap Credit Union.
• Tuition reimbursement.
• 8 hours of paid volunteer time off.
• Discounts on KCU's products and services.
• Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED