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At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Collective Health is hiring for its Member Services team in Lehi, UT! We believe Healthcare should be simple, accessible, and technology-driven, grounded by the people that it serves. As Collective Health grows, so does our team of passionate Member Advocates to question the industry's status quo. Member Advocates are part of our Customer Experience team and are the first point of contact to support and guide our members through their health care benefits questions. We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next level. Our Member Advocate team treats all Member inquiries with a concierge level of service that is distinctive to the Collective Health customer support team. This role includes 4 weeks of training to prepare you for success.