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The Member Advocate 1 position at the Indiana Public Retirement System (INPRS) involves providing exceptional customer service to members and retirees regarding pension benefits and retirement plans. The role requires strong interpersonal skills, the ability to resolve complex issues, and a comprehensive understanding of INPRS operations. The position offers some flexibility for remote work after a 10-week onsite training period, and it emphasizes collaboration and inclusivity within a supportive work environment.