Member Advisor (Account Manager)

Procure Analytics • Atlanta, GA

52d • Hybrid

About The Position

As a Member Advisor, you will report to a Director or Sr. Manager of a team that is responsible for ensuring that PA’s Members are receiving outstanding support from PA and our network of supplier partners. Every day is different, but you can expect to: Own your portfolio of Member accounts, having knowledge of their organization structure, site operations, relevant spend, opportunities, and risks, and developing relationships with key procurement leaders and influencers. Develop and execute on plans to meet and exceed annual goals for organic growth and Member retention through PA programs. Minimize Member attrition by continuously demonstrating responsiveness, anticipation of needs, and delivery of value above and beyond expectations. In conjunction with PA supplier partners and our internal data analytics team, identify and gain Member buy in for programs and projects that deliver meaningful results while growing PA’s wallet share, including: -Conversion of non-PA spend to new and existing PA programs -Consolidation of SKUs across Member operations -Reduced consumption and waste through inventory solutions -Interchange of products for lower total cost solutions -Education of site buyers on good purchasing practices Leverage project management skills to build and maintain consensus with Members on project goals, critical issues, implications, recommendations, and implementation plans. Engage your leadership where appropriate. Mitigate Member concerns and issues related to supply and service level from PA suppliers. Have deep knowledge of all PA programs, including value proposition, contractual mechanics, commercial terms, and responsibilities of all parties. Develop strong working relationships with Supplier representatives.

Requirements

• Ability to project poise, confidence, and professional maturity in both internal and external situations; engaging and concise with good interpersonal “presence”, comfortable both in the C-suite and team room setting
• Rigorous analytical skills, ability to excel at solving problems that require sound logical reasoning, creative thinking, fluency with numbers, and ability to untangle complex issues
• Highly motivated, energetic, enthusiastic, committed, and inclusive team player
• Passionate about developing others and helping them achieve their goals
• Ability to exercise business judgement, communicate persuasively and generate insights to build trusting Member relationships
• Flexibility and ability to serve and address a wide range of Member types and manage multiple priorities
• Articulate and compelling verbal, written, and presentation skills are vital
• Great colleague, teammate, and mentor; passionate about the task at hand and fun to be around
• Knowledge of MRO products and applications in manufacturing operations
• Undergraduate from a competitive program with strong academic results; Masters/MBA desirable

Nice To Haves

• Exposure to both corporate and site operations in a manufacturing organization
• Experience developing, deploying, and driving compliance to purchasing strategies in Procurement, Operations, or Finance roles (or applicable consulting engagements)
• Prior responsibility for individual sales and/or revenue growth targets
• Experience working with Private Equity groups and their portfolio companies
• Prior experience in consulting preferred but not required

Responsibilities

• Own your portfolio of Member accounts, having knowledge of their organization structure, site operations, relevant spend, opportunities, and risks, and developing relationships with key procurement leaders and influencers.
• Develop and execute on plans to meet and exceed annual goals for organic growth and Member retention through PA programs.
• Minimize Member attrition by continuously demonstrating responsiveness, anticipation of needs, and delivery of value above and beyond expectations.
• In conjunction with PA supplier partners and our internal data analytics team, identify and gain Member buy in for programs and projects that deliver meaningful results while growing PA’s wallet share, including: -Conversion of non-PA spend to new and existing PA programs -Consolidation of SKUs across Member operations -Reduced consumption and waste through inventory solutions -Interchange of products for lower total cost solutions -Education of site buyers on good purchasing practices
• Leverage project management skills to build and maintain consensus with Members on project goals, critical issues, implications, recommendations, and implementation plans.
• Engage your leadership where appropriate.
• Mitigate Member concerns and issues related to supply and service level from PA suppliers.
• Have deep knowledge of all PA programs, including value proposition, contractual mechanics, commercial terms, and responsibilities of all parties.
• Develop strong working relationships with Supplier representatives.

Benefits

• Competitive compensation package
• Company subsidized medical, dental and vision coverage
• Dollar for dollar 401(k) match up to 4% of your salary with immediate vesting
• Employee Assistance Program to support your wellbeing and mental health
• Free snacks and beverages on-site
• Brand new, state-of-the-art, tech-enabled work environment near the Battery (Home of the Atlanta Braves)
• Flexible/hybrid work culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees