Member Account Advisor - 37th Street
About The Position
As a Member Account Advisor , you’ll be the welcoming face of First Alliance Credit Union in our 37th Street branch—helping members open accounts, access loans, and reach their financial goals. Your ability to serve members ensures everyone feels seen, supported, and valued. In this role, you will: Connect & Guide – Provide a warm welcome and help members open accounts or access services that meet their needs. Advise & Educate – Offer clear, honest guidance to help members make confident financial decisions. Grow Relationships – Identify opportunities to support members with loans and other credit union products. Solve & Support – Handle questions and transactions with care, accuracy, and professionalism. Collaborate – Partner with teammates to ensure a seamless, exceptional member experience.
Requirements
- Member-focused
- Community-minded
- Ready to make a difference
- Strong communication and relationship-building skills
- Tech-savvy and adaptable in a fast-paced environment
Responsibilities
- Connect & Guide – Provide a warm welcome and help members open accounts or access services that meet their needs.
- Advise & Educate – Offer clear, honest guidance to help members make confident financial decisions.
- Grow Relationships – Identify opportunities to support members with loans and other credit union products.
- Solve & Support – Handle questions and transactions with care, accuracy, and professionalism.
- Collaborate – Partner with teammates to ensure a seamless, exceptional member experience.
Benefits
- 401(k) with employer match
- Medical, dental, and vision coverage
- Health Savings Account
- Paid Time Off & employee discounts
- Life insurance & Employee Assistance Program (EAP)
- Additional pay for certified Spanish or Somali proficiency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
