Meeting & Events Manager

HOUSTONIAN CAMPUS LLC•Houston, TX

13d•Onsite

About The Position

As a key ambassador of the Houstonian Hotel’s commitment to excellence, the Meetings & Events Manager plays a vital role in bringing unforgettable experiences. This position is responsible for planning, upselling, and executing a wide range of events—including large-scale conferences, courtesy room blocks, corporate events, and elegant evening experiences—sold by the Group Sales Team. With a focus on personalized service, operational precision, and revenue growth, the Manager ensures every event reflects the warmth of Southern hospitality. This role is also instrumental in expanding the hotel’s market presence, building lasting client relationships, and driving repeat business through exceptional service and attention to detail.

Requirements

Minimum high school diploma required, some college strongly preferred.
Minimum of 2-3 years of progressive experience in hotel-based Catering Sales or Conference services is required.
Must be currently employed in a hotel or resort environment with active involvement in catering sales, conference services, or event planning.
Strong interpersonal and organizational skills.
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
Exceptional communication skills (verbal and written).
Demonstrate a professional demeanor during site visits.
Have a good understanding of food and beverage terminology and products.
Must have excellent attention to detail.
Able to work a flexible schedule including night, weekends and holidays based upon needs of clients.
Proficient in Windows-based computer software programs (Work, Excel, PowerPoint, Outlook, etc.).
Proven track record of managing complex events and delivering exceptional client service in a hospitality setting.
Must be able to meet the following minimum physical requirements for at least an eight-hour shift: Physical Stamina: Physical requirements of this position include having the ability to: sit for extended periods of time, stand and walk, see and read a computer screen and printed matter with or without vision aids, enter data into computer, operate standard office equipment, use a telephone, hear and understand at normal levels and on the telephone, speak so that others may understand at normal levels and on the telephone, stoop, reach overhead, grasp, push, pull, move or lift up to 30 lbs. on an occasional basis.
Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.

Nice To Haves

Experience with Delphi FDC and Delphi Diagramming is a plus.

Responsibilities

Act as onsite contact for all assigned groups and work with clients to produce BEOs and Resumes
Ensures that all special arrangements for Food and Beverage, Audio Visual, and other requests are properly documented on BEOs and signed by authorized representatives. In addition, confirms and clearly communicates group transportation and master billing arrangements on internal resumes
Upsell food, beverage and campus experiences.
Verifies event requirements and banquet room set-up with client and communication of function-arrangement to all responsible hotel departments
Physically double-check all function arrangements against specifications of clients
Maintains positive guest and employee relations through prompt, precise, and courteous communication
Must have a team-oriented spirit
Confirms revisions in agendas, room blocks, etc. and notifies corresponding departments in a timely manner
Can articulate terms & conditions and ensures that client satisfies all aspects of Hotel’s standard sales & catering agreements
Audits banquet checks to revenues noted in booking application and assists with collection of deposits and pre-payment of anticipated food, beverage, A/V and rooms revenues.
Consistently achieve budgeted average checks and banquet revenue
Skilled in supporting upscale clientele with personalized, anticipatory service while upholding confidentiality and elevated guest expectations
Other duties as assigned by Director of Sales