MedTech Field Service Engineer - Central/Midwest

Novasyte • Carlsbad, CA

18d • $27 - $30

About The Position

This Field Service Technician opportunity would see you supporting a leading medical device manufacturer's field service needs. You will be responsible for traveling nationally to install software updates, replace hardware and complete other services as needed for a medical device used in critical care settings in hospitals across the United States. This is a 100% travel position in which you will be traveling on average 2-4 weeks a month.

Requirements

• Associate degree, or equivalent military training programs, or 3-5 years' experience of equivalent biomedical or technical field service experience preferred
• Minimum of 1 year of technical experience (software and hardware) or equivalent technical education certification or degree
• Quality-minded work ethic with strong attention to detail and the ability to follow verbal and written instructions required.
• Professional business acumen and effective communication skills required.
• Self-motivated individual who can work independently while maintaining virtual communications with support teams required.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a reliable personal vehicle for local work-related assignments are both required.
• Ability to sit and stand for extended periods of time and lift to fifty pounds, required.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required.
• Must be within 45 minutes of an INTERNATIONAL or MAJOR AIRPORT.
• Candidates within thirty miles of major airport preferred.
• Weekly travel required.

Nice To Haves

• Background in biomedical, networking, military, or field-based technician roles
• Experience working in a technical role within a healthcare environment.
• Experience self-scheduling service appointments while planning travel cost efficient routes.
• Strong computer skills and comfort with navigating Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organizing, evaluating, and updating medical devices, removing and installing hardware as needed.
• Complete work order documentation and provide the customer's service reports daily while maintaining exact standards of product support quality documentation.
• Collaborate with a scheduling team while also establishing facility contacts and coordinating your service visits as needed.
• Requires travel locally, regionally, and nationally.
• Assignment-based schedule averaging 30 hours weekly, Monday through Friday availability required.
• Complete other duties at the discretion of management.
• Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees