Meditation App - Technical Support Specialist
Partnerhero•Greensboro, NC
205d•Remote
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About The Position
As a Technical Support Specialist, you'll serve as a key escalation point for resolving complex technical and product-related issues raised by our members. Sitting within the Member Support organization (MCA), this role combines deep product knowledge with strong troubleshooting skills and a member-first mindset. You'll work cross-functionally with the internal Product and Technical Support team within MCA, to resolve issues, advocate for improvements, and support a seamless member experience.
