Medication Refill Nurse- LPN

PCC Community Wellness Center•Chicago, IL

2d•$22 - $24•Onsite

About The Position

Provides and coordinates high-quality, patient and family centered, trauma-informed care to achieve mutually established patient goals with a team-based approach consistent with the mission and vision of PCC. LPN responsibilities and duties are overseen by the Registered Nurse Team Lead.

Requirements

Graduate of an accredited school of nursing.
Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
Current and valid State of Illinois nurses license.
Current and valid CPR card.
Must be able to remain in a stationary position 50% of the time.
Must be able to move around the clinic site 50% of the time.
Constantly operates a computer, computer printer, copy machine, and telephone.
Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
Ability to move as needed to perform necessary nursing skills such as wound care, injections, and other procedures.
Must be able to transport from one site to another.
Must be able to cover other shifts and sites as necessary.
Ability to read and write proficiently using the English language.
Constantly communicate with other healthcare providers virtually and in person. Must be able to exchange accurate information in these situations.
Follow through with role responsibility and use good judgment.
Maintain professionalism under stressful situations.
Self-motivated and able to prioritize and work efficiently under pressure.
Ability to understand and follow verbal and written communication.
Detail-oriented with the ability to work with minimal to no onsite supervision.
Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
Effective, constructive and creative problem solving.

Nice To Haves

2 3 years clinical experience preferred.
2 - 3 years EMR experience preferred.
Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.

Responsibilities

Provides individualized, culturally sensitive and trauma-informed nursing care to medically complex and underserved patient population with multiple co-morbidities including behavioral health and chemical dependency related diagnoses.
Triages emergent, urgent and routine patient phone calls, messages and walk-in patients both PCC and non-PCC using evidence-based triage guidelines; provides appropriate direction to patients and consultation/report to providers/EMS/911 based on critical thinking and nursing process.
Reviews, triages and relays to provider all lab/procedure results ordered by multi-specialty providers; and incoming from external specialties based on established emergent, urgent and routine criteria and nursing assessment.
Maintains/updates knowledge in multiple content areas including family practice, pediatrics, OB/GYN, midwifery, cardiology, behavior health, chemical dependency, school-based care and care of those with housing insecurity.
In response to acute lab results assessment, initiates PCC Standing Orders to treat patients over the phone and/or in office.
Notifies patient by telephone or certified mail of any abnormal test results as directed by provider, provide and assess understanding of results-related counseling and education and next recommended steps for patients with multiple comorbidities.
Outreaches to patients lost to follow-up regarding important test results.
Assesses and documents past medical history, family medical history, past treatments, medication reconciliation, social and sexual history and other screenings for new and return patients when indicated.
Obtains and assesses vital signs and performs routine functions to prepare patients for examinations or procedures during nurse-driven visit and/or provider visit, as indicated.
Assists providers with in-office treatments and procedures; may perform laboratory and diagnostic tests ordered by the provider, when indicated.
Directs and supports clinical and non-clinical staff in need of assistance to maintain patient flow.
Leads (and identifies need for) nurse-driven visits for but not limited to: blood pressure check; diabetic teaching (device and concepts); insulin titration; wound care; medication reconciliation and adherence support; urinary symptom screening; point of care testing, including pregnancy test and INR monitoring; STI screening, testing, treatment, counseling, education.
Consults with and collaborates with onsite provider per nursing assessment and PCC policy.
Administers oral and long-acting injection medication/treatments as indicated in PCC Standing Orders and as prescribed by multi-specialty providers per PCC policies, procedures and workflows.
Counsels, orders, administers and monitors for side effects of COVID-19 vaccines; complete rapid/PCR COVID-19 patient and employee testing and provide detailed/individualized results notification/counseling; ensures COVID-19 test result reporting for patient/employee; prepares test results notification letters as indicated by PCC policy/workflow.
Tracks and ensures ongoing patient adherence to Coumadin therapy and indicated PT/INR monitoring.
Ensures notification and treatment of all patients with positive STI results; ensure IDPH notified of disease diagnosis and treatment for reportable infectious diseases.
Assesses all incoming chronic, specialty and acute medication refill requests and facilitates renewals based on established PCC workflows, consulting with provider as needed/indicated.
Initiates and facilitates medication prior authorization request process with provider.
Assesses the patients condition and learning needs in regards to health care and provides targeted individualized teaching/education plans for patients with multiple comorbidities based on nursing assessment and provider direction.
Utilizes teach back method to provide necessary patient education.
Accurately updates and maintains medical record; documents and reports to provider pertinent information regarding patients condition and care plan according to PCC policy and procedures.
Keeps providers informed of changes in assignments or patient flow that affect working conditions.
Cross-covers other clinic sites to ensure continuity of high-quality nursing care across the organization, when indicated.
Learns and implements new evidence-based clinical practices into existing nursing practice.
Assists Nurse Team Lead and other clinical staff with the orientation of new staff.
Functions as a resource for all clinical and non-clinical support staff.
Assesses educational needs of clinical staff, provides additional training as needed.
Initiates and pursues own plan for continued professional growth.
Attends evidence-based educational sessions from external and internal content experts.
Adheres to PCC customer service guidelines and protocols.
Maintains patient confidentiality.
Complies with PCC policies, procedures, and safety- and equipment-related events and practices.
Drives continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives.
Ensures work area is stocked with necessary supplies/materials.
Maintains a neat, orderly clinic work area.
Attends nurse and other staff meetings as scheduled.
Performs other duties as assigned.