Medication Reconciliation Technician - Full-Time, Sign-On Bonus!

Boston Medical Center • Boston, MA

20h • Onsite

About The Position

Under the supervision of the Pharmacy Technician Supervisor, the Medication Reconciliation Technician assists pharmacists in obtaining an accurate list of prior to admission medications by interviewing patients and consulting with outpatient pharmacies. This role involves obtaining medication histories in the Emergency Department and inpatient areas, playing an integral part in preventing medication errors due to inaccurate or incomplete information. The technician is expected to provide exemplary service to internal customers and embody BMC’s values in all interactions. This position requires rotation through days, evenings, weekends, and holidays. Employment at Boston Medical Center offers an opportunity to enact meaningful change aligned with its mission of delivering exceptional care without exceptions. As a nationally acclaimed leader in health equity and nursing excellence, BMC is dedicated to enhancing community well-being. The center is recognized as a premier employer and exemplar workplace, fostering a strong sense of collaboration and support for its staff, believing that exceptional patient care stems from well-cared-for personnel. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer.

Requirements

• Requires a high school diploma or equivalent.
• Must be registered as a Pharmacy Technician with the MA Board of Pharmacy.
• Must also have national certification (CPT) from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT).
• Work requires 4 years pharmacy technician experience.

Nice To Haves

• Associate's Degree or Bachelor's Degree preferred.
• Prior experience with sterile (IV) compounding is preferred.

Responsibilities

• Obtains medication histories on all assigned patients during scheduled shifts
• Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
• Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
• Communicates medication-related issues to all appropriate health care professionals
• Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
• Provides exemplary customer service to Boston Medical Center staff and patients
• Delivers exceptional care to patients with empathy and respect
• Maintains the confidentiality of all designated hospital and patient information at all times
• Conforms to Boston Medical Center’s standards of conduct so that the best possible customer service and patient care experience is provided: Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner
• Takes corrective action to improve performance on problem areas
• Follows established hospital infection control and safety procedures
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals
• Performs other related tasks as needed/as assigned
• Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right.
• Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.
• Hold self and others to the highest ethical standards, and act with honor above all.
• Must adhere to all of BMC’s core values.

Benefits

• Sign on bonus
• Competitive pay
• Highly subsidized medical, dental, and vision insurance options
• 403(b) retirement plan
• Tuition reimbursement and generous employee discounts
• Supportive work environment with a focus on training, professional development, and growth
• Discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees