Medicare Member Advocate

Blue Cross and Blue Shield of MassachusettsHingham, MA
402d$40,000 - $40,000Remote

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About The Position

The Medicare Member Advocate position at Blue Cross Blue Shield of Massachusetts is a vital role focused on providing exceptional service to Medicare members. Advocates are responsible for addressing member inquiries, helping them navigate their benefits, and ensuring a positive experience. This role involves completing a comprehensive training program and transitioning to a flexible work schedule post-training, emphasizing empathy, problem-solving, and effective communication.

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