Medical Unit Receptionist

Novant Health • Matthews, NC

405d

About The Position

The Medical Unit Receptionist at Novant Health plays a crucial role in supporting the efficient operation of the patient care area by performing clerical and receptionist duties. This position is integral to ensuring a remarkable patient experience and fostering a safe environment under the supervision of healthcare team members.

Requirements

• High School Diploma or GED required.
• One year experience in healthcare preferred.
• NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units required.

Nice To Haves

• Experience with answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Perform clerical and receptionist duties to facilitate the efficient operation of the patient care area.
• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, team member engagement, and community involvement.
• Commit to leveraging diversity and inclusion in support of quality care.
• Ensure a safe patient environment driven by the principles of 'First Do No Harm'.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED