Medical Unit Receptionist - Emergency Room (ED)

Novant Health • Winston-Salem, NC

392d

About The Position

The Medical Unit Receptionist at Novant Health plays a crucial role in supporting the healthcare team by performing clerical and receptionist duties to ensure the efficient operation of the patient care area. This position emphasizes the importance of delivering remarkable patient experiences and fostering a safe environment under the supervision of healthcare professionals.

Requirements

• High School Diploma or GED is required.
• One year of experience in healthcare is preferred.
• Completion of NC state approved curricula for restrictive interventions within 3 months of hire for Emergency Departments and Behavioral Health units is required.

Nice To Haves

• Experience with answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Support the healthcare team by performing clerical and receptionist duties.
• Foster teamwork and community involvement among team members.
• Commit to leveraging diversity and inclusion in support of quality care.
• Ensure a safe patient environment driven by the principles of 'First Do No Harm'.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED