Medical Unit Receptionist - Emergency Department (ED)

Novant Health • Winston-Salem, NC

405d

About The Position

The Medical Unit Receptionist in the Emergency Department at Novant Health is responsible for performing clerical and receptionist duties to ensure the efficient operation of the patient care area. This role supports the healthcare team and contributes to delivering remarkable patient experiences in a diverse and inclusive environment.

Requirements

• High School Diploma or GED required.
• One year of experience in healthcare preferred.
• NC state approved curricula for restrictive interventions within 3 months of hire for Emergency Departments and Behavioral Health units required.

Nice To Haves

• Experience with answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Perform clerical and receptionist duties to facilitate the efficient operation of the patient care area.
• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork and community involvement among team members.
• Support a safe patient environment driven by the principles of 'First Do No Harm'.
• Engage in diversity and inclusion to enhance quality care.

Benefits

• Professional growth opportunities.
• Diversity and inclusion initiatives.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED