Medical Tech Lead

Community Health Systems Professional Services Corporation•Bentonville, AR

About The Position

Make a genuine difference in healthcare as an Allied Health professional at Northwest Health. Our Allied Health team is a diverse group of professionals who provide essential diagnostic, therapeutic, and preventative services across our five hospitals, urgent care, and primary care locations. We believe in investing in our team members' futures. So whether you're just starting out or looking to continue your healthcare career, we provide that path. With opportunities for career advancement and continuing education, we're committed to helping you make Northwest Health a long-term career goal. The Medical Technologist Lead is responsible for coordinating, supervising, and ensuring quality laboratory operations within an assigned section of the laboratory. This role oversees testing accuracy, quality control, regulatory compliance, equipment maintenance, training, and staff competency assessments. The Medical Technologist Lead also serves as a technical resource, ensuring compliance with hospital policies, accreditation standards, and regulatory requirements while performing laboratory testing as needed.

Requirements

Bachelor's Degree in Medical Technology or, Chemical, Physical, Biological, or Clinical Laboratory Science required
4-6 years of experience as a Medical Technologist in a clinical laboratory setting required
MLS - Medical Lab Scientist (Formally MT Certification) through ASCP, AAB, AMT or equivalent certification agency required
Proficiency in laboratory methodologies, instrument troubleshooting, and workflow optimization.
Strong understanding of quality control, proficiency testing, and regulatory compliance requirements (CAP, CLIA, Joint Commission).
Ability to train and mentor staff, conducting competency evaluations and ensuring adherence to best practices.
Effective problem-solving and decision-making skills to identify and resolve laboratory issues promptly.
Strong organizational and communication skills, ensuring clear and accurate reporting of laboratory data.
Knowledge of laboratory information systems (LIS) and electronic medical record (EMR) software.

Nice To Haves

Previous experience in leadership, training, or quality management within a laboratory environment preferred
Additional certification in specialized laboratory areas (e.g., microbiology, hematology, blood bank) preferred

Responsibilities

Performs, verifies, and reports moderate and high-complexity laboratory tests, ensuring timely, accurate, and reliable results in compliance with CLIA, CAP, and other regulatory standards.
Supervises daily laboratory operations, including workflow management, supply inventory, and staffing coordination, to ensure efficient and uninterrupted service.
Monitors quality control (QC) measures, troubleshoots discrepancies, and ensures all proficiency testing is performed and reported within required timeframes.
Conducts competency assessments for laboratory staff, providing ongoing training, mentorship, and performance evaluations in alignment with laboratory and hospital policies.
Ensures all laboratory equipment is properly maintained, following manufacturer guidelines, troubleshooting malfunctions, and escalating issues to the Administrative Lab Director as necessary.
Oversees compliance with safety regulations, ensuring proper use of Personal Protective Equipment (PPE), adherence to infection control protocols, and compliance with the laboratory safety plan.
Acts as a liaison between laboratory administration, supervisors, and staff, effectively communicating instrument malfunctions, QC issues, unusual patient results, and regulatory updates.
Supports accreditation readiness efforts, assisting with data collection, audits, and documentation for regulatory inspections, including CAP, CLIA, Joint Commission, and OSHA.
Maintains and updates the Laboratory Information System (LIS), ensuring proper test entry, results reporting, and compliance with hospital and laboratory informatics policies.
Assists with phlebotomy and specimen collection as needed, ensuring proper patient identification, sample integrity, and compliance with collection protocols.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.