Medical & Surgery Scheduling Assistant | Hillsdale Surgical Group

Hillsdale Hospital•Hillsdale, MI

6d•Onsite

About The Position

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment. Additionally, Hillsdale Hospital is a 2022, 2023, and 2024 Detroit Free Press Top Workplace and a USA Today Top Workplaces 2025! Equal Opportunity Employer

Requirements

High school diploma or equivalent required from an accredited institution
CNA/CMA/RMA/CCMA/LPN or similar clinical certification required
Knowledge of Insurance verification/authorization processing preferred
Computer skills in word processing, data spreadsheets and data presentation
Ability to multi-task
Must possess a positive attitude and service driven mentality for patients and co-workers, and must be a team player

Nice To Haves

Knowledge of Insurance verification/authorization processing preferred

Responsibilities

Maintains a professional approach and communicates effectively with physicians, patients, and other members of the healthcare team
Manages time effectively to ensure insurance authorizations have been obtained in a timely manner
Medical record documentation is accurate and timely; proper format and language
Exercises primary responsibility for scheduling patient visits based on criteria established by provider; meeting patient needs and urgency
Schedule patient testing, lab test, medical clearances, physical therapy, 1 st post-op
Obtains precertification/preauthorization/reference number from insurance companies prior to surgery for each procedure and test, using online application or by contacting insurer on the telephone
Updates and verifies all insurance coverages for surgeries/procedures/testing. Provides timely notification of all non-covered services
Assists in the ordering and stocking of supplies