Medical Staff Coordinator

Brightli•Hannibal, MO

11d

About The Position

The Medical Staff Coordinator plays a vital role in ensuring the highest standards of patient safety and healthcare quality across the organization. This position manages the full credentialing and privileging lifecycle, supports medical staff members throughout their engagement, and ensures compliance with all regulatory and accreditation requirements. The Coordinator also serves as a key liaison between providers and administration—promoting clear communication, accuracy, confidentiality, and operational excellence. Why Hannibal, Missouri? Hannibal offers more than just a job—it’s a community rich in history and charm. Known as Mark Twain’s boyhood home, this scenic town along the Mississippi River combines affordable living with a welcoming, tight-knit atmosphere. With its natural beauty and strong sense of community, Hannibal is a great place to build both your career and your life. Position Perks & Benefits: 29 Days of PTO Eligibility for HRSA Loan Repayment ( subject to requirements ) Comprehensive benefits package: health, dental, vision, retirement, life insurance & more Competitive 401(k) Retirement Savings Plan – up to 5% match Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent care Health & Wellness Program Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement ( when applicable ) Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Requirements

Strong understanding of healthcare regulatory agencies, accreditation standards, and medical staff bylaws.
Knowledge of credentialing and privileging standards, processes, and best practices.
Familiarity with medical terminology, EHR systems, and credentialing databases.
Proficiency in Microsoft Office Suite and credentialing software.
Excellent written and verbal communication skills, including the ability to create accurate reports and correspondence.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Problem-solving and analytical skills to evaluate complex data.
Ability to maintain strict confidentiality and handle sensitive information appropriately.
Strong relationship‑building skills with providers, administrators, and staff.
Adaptability to changing regulations and organizational needs.
Commitment to professional, collaborative, and service‑oriented interactions.
High School Diploma or GED required.
Minimum of two years of experience in medical staff credentialing or provider services (multi‑specialty environment preferred).
Successful completion of background checks (criminal, driving record, abuse/neglect, fingerprinting).
Valid driver’s license, acceptable driving record, and current auto insurance.

Nice To Haves

Associate’s degree in health administration, business, or related field preferred.
CPCS or CPMSM certification preferred, or willingness to obtain within two years.

Responsibilities

Credentialing & Recredentialing Manage the full credentialing process, including applications, primary source verifications, and documentation reviews.
Ensure credentialing files are complete, accurate, and processed within required timelines.
Privileging Management Coordinate, track, and maintain privileging requests, renewals, modifications, and corrective actions.
Ensure compliance with organizational policies, medical staff bylaws, and regulatory standards.
Medical Staff Liaison Serve as the main point of contact for providers on credentialing, privileging, bylaws, policies, and procedures.
Provide onboarding, orientation support, and ongoing communication to medical staff members.
Committee Coordination Prepare and present credentialing files to the Credentialing & Privileging Committee.
Maintain thorough records of committee actions and follow up on required documentation.
Regulatory Compliance Monitor, interpret, and apply requirements from federal and state agencies, accrediting bodies, and organizational policies.
Ensure Medical Staff Office operations consistently meet compliance standards.
Policy & Bylaws Support Assist in the development, revision, and implementation of medical staff bylaws, rules, regulations, and policies.
Data & Records Management Maintain accurate, confidential medical staff records and databases.
Utilize credentialing software and data management systems to support efficient workflows.
Reporting & Audits Generate reports for administration and medical staff leadership.
Support surveys, audits, and inspections by preparing required documentation.
Quality & Process Improvement Participate in performance improvement initiatives.
Identify process gaps and recommend solutions to enhance accuracy, efficiency, and provider satisfaction.
Other Duties as Assigned Support additional departmental projects and responsibilities as needed.

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment ( subject to requirements )
Comprehensive benefits package: health, dental, vision, retirement, life insurance & more
Competitive 401(k) Retirement Savings Plan – up to 5% match
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement ( when applicable )
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness