Medical Services Coordinator

Morrison Child and Family Services • Portland, OR

84d • $27 - $29

About The Position

The Medical Services Coordinator (MSC) provides medical case management for unaccompanied children in the Morrison ORR programs. The MSC works with health professionals regarding health and safety standards for residential care licensing requirements, disease reporting requirements, immunizations for children, injury prevention for children, medication management and knowledge of community health and mental health resources for children.

Requirements

• Minimum 1 year of employment in a public health setting that includes demonstrated experience in care coordination, health administration, and/or direct clinical care.
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification e.g., licensed registered nurse (RN) WITH a bachelor’s degree.
• Bachelor’s degree in a relevant field.
• Bi-lingual in Spanish and English, written, read and verbal.
• Must clear a language proficiency test for Spanish.
• Must be 21 years or older before first day of employment in position.
• Basic computer skills.

Nice To Haves

• Experience in using electronic health records.
• Employment experience in a health care setting, coordinating with medical providers, including scheduling appointments, uploading documents to electronic database, completing insurance pre-approvals.
• Experience working in a residential setting.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Responsibilities

• Coordinates with primary care provider and other medical providers to ensure provision of health services for clients.
• Makes referrals to specialty providers as necessary.
• Schedules and completes paperwork for all medical appointments.
• Manages all aspects of client medication to include administering medication to clients, ordering medication refills, preparing Medication Administration Records (MARs), and purchases medically related supplies for the program as needed.
• Conducts Medication Administration training for all staff at the residential programs.
• Tracks completion of training and medication skills checklist, and monitors for annual renewals.
• Conducts regular reviews of MARs for compliance and works with supervisors on training and coaching for staff when errors are identified.
• Participate on the committee to conduct a root cause analysis when errors in medication administration occur.
• Conducts Medication Room Quality and Safety checks in a manner that meets Joint Commission compliance requirements.
• Coordinates implementation of communicable disease/isolation protocols, including timeframes for testing youth, symptom tracking, and movement between quarantine, isolation and medically cleared areas of the program.
• Utilizes the ORR electronic health records module to enter and upload all required medical information within required timeframe.
• Maintains Medical Case Notes and communicates client medical needs to program staff.
• Works closely with Case Management team to prepare clients for discharge from the program, including ensuring that the client has met all ORR medical requirements for release.
• Prepares follow-up medical care plans for sponsors.
• Conducts onsite covid, pregnancy, drug testing, etc. utilizing approved over the counter test kits.
• Maintains proper documentation and tracking.
• Follows significant Incident reporting protocols for any disclosures of abuse.
• Coordinate with other departments and providers to educate clients on reproductive health, nutrition, and other relevant health related topics.
• Coordinates insurance pre-approvals for medical services.
• Provides transportation/supervision for youth to healthcare appointments as needed.
• Stays with clients during medical/dental procedures.
• Ensures questions related to the appointment are answered and addressed.
• Completes, timely and accurate timesheets and other personnel/administrative records as required.
• Demonstrate a commitment to learning and implementing the Sanctuary Model and other organizational policies and practices.
• Participate in staff development, in-services, and training related to workplace effectiveness.
• Model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
• Other duties as assigned to ensure successful operation of program/department.

Benefits

• Medical, Vision, Dental
• Flexible Spending Accounts
• Employer-Paid Life
• Accidental Death and Dismemberment and Long-Term Disability
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees