Medical Services Coordinator, No Holidays/Weekends!

New Vista of the Bluegrass Inc•Lexington, KY

4h•Onsite

About The Position

The Medical Services Coordinator supports physicians, APRNs, and other staff within the medical service line by providing consistent, accurate, and timely assistance that enhances the organization’s ability to deliver professional services. Responsibilities include the accurate, timely, and well-documented verification of applicant information, as well as the maintenance of highly confidential credentialing files. The Coordinator also provides administrative and financial support, including billing and reimbursement activities, and works closely with the Medical Practice Manager to support the medical service line. The Coordinator serves as a collaborative team member who promotes a culture of inclusion and participation.

Requirements

High School Diploma
Minimum of one year experience in a healthcare setting
Valid driver’s license, reliable operating transportation, and proof of current auto insurance

Nice To Haves

Associate’s or Bachelor's degree in health administration or related field
Knowledge of medical provider criteria and processes in accordance with NCQA, Joint Commission standards, NPDB guidelines and general licensing regulations
Experience working in an environment utilizing telemedicine
Experience working with 10 or more medical providers

Responsibilities

Work collaboratively with the medical service line and New Vista administration
Serve as a liaison between medical staff, anchor sites, and satellite offices, and actively collaborate with local offices to optimize medical provider schedules
Provide administrative support and coordinate the duties of the medical staff, oversee monitoring, management, and scheduling for medical staff in Psychiatry and Primary Care
Collaborate with participating university partners in coordinating residents and other student intern placements and/or rotations with the medical service line. Work with Chief Medical Officer on duties required for maintaining UK Psychiatry Resident program including coordination of scheduling, EHR training, Electronic Controlled Prescribing, etc.
Maintain a working knowledge of Medical Practice policies and guidelines, along with applicable New Vista organizational policies, to ensure compliance with required parameters by medical staff
Attend the Medical Practice Committee meetings as requested, which include committee notification, drafting agendas, taking and drafting minutes, and follow-ups as assigned
PTO and Schedule Management - working with Chief Medical Officer, Medical Practice Manager, and Nurse Team Lead to verify coverage for all office and medical staff
Oversee front office operations to ensure productive workflow and scheduling
Oversee front office collections, ensure staff follow billing policies and procedures, and monitor insurance compliance
As requested, attend interviews for the medical service line and assist with local orientation including, but not limited to, EHR subscriptions for Medical Note, Electronic Controlled Prescribing, and additional EHR training based on role
Coordinate the medical provider on-call schedule in collaboration with the Medical Practice Manager
Assist Chief Medical Officer, Medical Practice Manager, and Nurse Team Lead as needed with workflow of medical staff at ACT/BHUC/MAR/Schwartz
Ensure/monitor timely submission of documentation and billing, i.e., Medical Notes, Billing Notes, Staff Notes, etc. (monitor note completion)
Ensure the accuracy of documentation and billing, and communicate any required corrections to the Finance Department, including reviewing clinical notes, running data monitoring reports, monitoring CEFE accuracy, and addressing state data corrections. Prepare and distribute monthly client statements
Oversee facility needs and submit maintenance requests as necessary
Oversee and act as liaison with Information Technology Department in troubleshooting and solution development