Medical Secretary HOPD

Franciscan Alliance, Inc.

2d • Onsite

About The Position

The Medical Secretary is responsible for providing support to providers, which may include provider schedules, processes requests, referrals, verifications, and more. The Medical Secretary is an acting liaison between providers, clinical staff, insurance carriers, internal and external hospital departments, and patients. This role fills an additional level of administrative support to providers, and results in downstream increase in patient satisfaction. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Monday-Friday 8:00 AM-5:00PM No evenings, weekends, or holidays Part of the Interventional Cardiology, Structural Heart and Electrophysiology department Excellent opportunity for someone looking for job security, diverse career options, and the chance to make a significant impact on patient lives. Support providers through essential administrative duties: medication refill requests, insurance verifications, referrals, coordination of drug reps/samples, surgery clearances, recall letters, medical record requests, and schedules testing. Manage new patient referrals, including creating records in electronic medical record (EMR), scheduling appointment, and verifying insurance. Provide customer service via incoming and outgoing phone calls, email, and in-person interactions. Process surgery clearance forms.

Requirements

• High School Diploma/GED
• 1 year Medical Office

Responsibilities

• Support providers through essential administrative duties: medication refill requests, insurance verifications, referrals, coordination of drug reps/samples, surgery clearances, recall letters, medical record requests, and schedules testing.
• Manage new patient referrals, including creating records in electronic medical record (EMR), scheduling appointment, and verifying insurance.
• Provide customer service via incoming and outgoing phone calls, email, and in-person interactions.
• Process surgery clearance forms.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees