Medical Secretary

The Core Institute•Madison, WI

25d

About The Position

ESSENTIAL FUNCTIONS Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met Appointment scheduling for clinic visit, injections, and procedures Work with the leadership team to mastermind ways to improve the quality of patient care and workflows Partner with the clinic leadership to manage office/medical supplies, and office equipment Process paperwork (work letters, FMLA, etc.) Process Prescription request Managing patient portal messages and clinic task buckets Attend clinic meetings Answering incoming calls/messages Schedule, reschedule, and cancelling appointments Chart Prep Other duties as assigned

Requirements

High School Diploma or equivalent knowledge preferred
Medical Assistant diploma or certificate from an accredited institution preferred
2-3 years in a healthcare setting providing service to patients
Knowledge of HIPPA and patient confidentiality laws
Knowledge of using computers and various computer programs
Knowledge of medical terminology
Skill in supporting clinical and clerical operations
Skill in providing excellent customer service
Skill in telephone etiquette
Skill in time management
Multitasking and organizational skills
Excellent written and oral communication skills
Teamwork skills

Nice To Haves

Medical Assistant diploma or certificate from an accredited institution preferred
High School Diploma or equivalent knowledge preferred

Responsibilities

Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met
Appointment scheduling for clinic visit, injections, and procedures
Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
Partner with the clinic leadership to manage office/medical supplies, and office equipment
Process paperwork (work letters, FMLA, etc.)
Process Prescription request
Managing patient portal messages and clinic task buckets
Attend clinic meetings
Answering incoming calls/messages
Schedule, reschedule, and cancelling appointments
Chart Prep
Other duties as assigned