Medical Secretary - Home and Community Services
About The Position
Health Partners/Park Nicollet is looking to hire a Medical Secretary to join our Home and Community Services team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: The Medical Secretary provides quality secretarial support for designated department, management, and staff. Assists in the completion and maintenance of routine projects and programs. Supports the process of care delivery to Health Partners/Park Nicollet Home and Community Services. Responsibilities encompass a diverse range of duties, including but not limited to: managing incoming calls and directing them to clinical staff, assisting with Hospice patient registration, and handling release of information requests by coordinating with internal and external teams to ensure records are sent accurately and in compliance with regulations. The role also includes welcoming staff, faxing documents, and sorting mail. Calls received are often from patients or family members seeking assistance from our Home Care & Hospice staff. Much of this role is assisting patients/families in connecting with triage nursing staff. Additional tasks include putting together patient admission packets, building lab sample kits, and registering patients with a medical examiner.
Requirements
- Proficient in word processing and office procedures.
- Working knowledge of office practices and protocol.
- Must be able to work under pressure, at times, to meet deadlines and last minute assignments.
- Must be detail oriented, well organized, and able to keep confidentiality.
Nice To Haves
- One-year post secondary college preferred.
- Previous experience in a medical setting preferred.
- Previous secretarial experience preferred.
- Understanding of medical terminology and Medicare is beneficial.
- Personal computer, fax, photocopier, printers, etc.
Responsibilities
- managing incoming calls and directing them to clinical staff
- assisting with Hospice patient registration
- handling release of information requests by coordinating with internal and external teams to ensure records are sent accurately and in compliance with regulations
- welcoming staff
- faxing documents
- sorting mail
- assisting patients/families in connecting with triage nursing staff
- putting together patient admission packets
- building lab sample kits
- registering patients with a medical examiner
Benefits
- Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
- As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
