Medical Secretary

MultiCare Health System • Spokane, WA

7d • $22 - $33

About The Position

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0 Shift: Days, Schedule: Mon-Fri 0630a-1700, 10 hour shifts at various locations (North Point, DHEC and CDA) Position Summary The Medical Secretary is responsible for the scheduling and coordination of patients for all patient services and procedures. The incumbent answers multi-line phones; obtains and documents patient information; coordinates paperwork, insurance referrals/authorizations and arranges for interpreter services when needed.

Requirements

• Post high school clerical vocational training or college course work preferred
• Medical Terminology certification preferred
• Experience in a medical setting preferred
• One year of experience working with an electronic medical records system such as EPIC or Cerner
• If position is located in Imaging, prior imaging/scheduling experience and knowledge of any type of Radiology Information Systems such as McKesson or Philips I-site is preferred

Responsibilities

• Assists in operations of assigned department to include, quality assurance, process improvement, data management and customer service
• Schedules patients for clinical services for all modalities for assigned area
• Obtains necessary information for the determination of appropriate procedure(s)/appointment
• Answers multi-line phone system, responding to caller, physician or patient
• Cancels and reschedules exams/appointments, in coordination with the reception/registration personnel and technical staff, as directed
• Coordinates insurance referral and authorization information
• Coordinates interpreter services for patient appointments at MHS and patient visits via phone

Benefits

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
• As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
• The pay scale is $22.23 - $33.32 USD.
• However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.
• If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
• Associated benefit information can be viewed here .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees