Medical Secretary, Behavioral Health, Part Time
About The Position
The Klein Family Harford Crisis Center (KFHCC) is a comprehensive, trauma-informed behavioral health hub that uses innovative evidence-based modalities to serve our community. The KFHCC was created with Centers for Disease Control (CDC) recommendations in mind in order to ameliorate the behavioral health crisis currently being experienced in Harford County, Maryland. All aspects of crisis response behavioral healthcare are offered directly by the KFHCC. Specifically, an Urgent Care Walk-In Clinic, an Outpatient Therapy/Psychiatry Clinic, and short-term Residential Crisis Beds are offered to those in need of behavioral health/substance use disorder care. In addition, targeted education is provided in the community with the goal of eliminating stigma associated with mental health and substance use disorders. Under direct supervision of the Administrative Supervisor and/or Office Coordinator, greets and directs patients and visitors effectively and courteously. Schedules appointments and collects medical records and billing information prior to the patient being seen by the physician. Answers phones, prepares or responds to patient messages to providers and other staff. Accurately collects and distributes medical information into patients’ charts. Monitors appearance of waiting room and notifies supervisor of emergencies in the waiting room area. Team member will at all times, respond to patients, visitors and co-workers in a pleasant, helpful and professional manner.
Requirements
- A high school diploma or equivalent is required.
- Must have either one (1) year of previous customer service experience or completed an accredited or approved Administrative Assistant program within the last 12 months.
- Previous work experience is preferred.
Responsibilities
- Greets and directs patients and visitors effectively and courteously.
- Schedules appointments and collects medical records and billing information prior to the patient being seen by the physician.
- Answers phones, prepares or responds to patient messages to providers and other staff.
- Accurately collects and distributes medical information into patients’ charts.
- Monitors appearance of waiting room and notifies supervisor of emergencies in the waiting room area.
- Respond to patients, visitors and co-workers in a pleasant, helpful and professional manner.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
