Medical Secretary- Beverly Urology

Beth Israel Lahey Health • Beverly, MA

1d • Onsite

About The Position

The Medical Secretary at BILH Specialty Care serves as a frontline representative, exercising the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position creates the first impression of the office and significantly influences the patient's ultimate care and overall experience. The role is critical in ensuring patients receive appropriate care in a timely manner.

Requirements

• High School Degree or GED
• A minimum of 1 year of experience in a high-volume customer service-related position
• Strong customer service skills
• Strong PC skills
• Effective written and verbal communication skills
• Ability to multitask
• Vaccination against influenza (flu) as a condition of employment

Responsibilities

• Exercise the highest standards of customer service in all interactions with patients and staff
• Perform phone interactions
• Handle patient registration
• Manage scheduling
• Conduct co-pay collection and billing
• Make appointment confirmation calls
• Ensure that patients are able to receive the right care at the right time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees