Medical Secretary II, Internal Medicine

University of Maryland Medical System-posted 3 days ago

$20 - $27/Yr

Full-time • Entry Level

Towson, MD

1,001-5,000 employees

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When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. Work Schedule: Monday - Friday 7:30AM - 4:00PM Job Summary The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned.

Performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence.
Responsible for monitoring patient check in and check out and performing other duties as assigned.
Adheres to and exhibits our core values: Reverence, Integrity, Compassion, Excellence
Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit.
Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point.
Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Protects the privacy and confidentiality of patients and employees.
Addresses patients, families, visitors, co-workers and physicians with courtesy and respect.
Respects patients' rights by addressing patient by name and maintaining confidentiality.
Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary health - care team whose goal is to provide care that is continuous and well-coordinated.
Accurately maintains charts, files, and identification numbers.
Obtains, verifies and documents required patient information.
Responsible for patient check-in and discharge, scheduling.
Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis.
Responsible for entering information accurately in both the Medical Records and Patient Billing systems.
Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems.
Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate.
Collects physician practice authorizations, enter appropriate information in both registration/billing systems.
Instructs patients to obtain referrals as needed.
Assists with follow up directly with referring physician office as needed.
Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG.

High School Diploma or GED (Required)
0 - 1 year Related experience (Required)
Strong Verbal Communications Skills
Strong Written Communications Skills
General Clerical Skills
Basic Computer Skills
Multi Line Telephone Operational Skills
Excellent Organizational Skills
Strong Customer Services Skills

2 year / Associate's Degree (Preferred)
EPIC ambulatory cadence/prelude experience preferred

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Medical Secretary II, Internal Medicine

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