Medical Secretary I - Pain Management - Anesthesiology

Washington University in St. Louis

83d • $17 - $24

About The Position

Position works in an area with some patient contact and provides secretarial support and office services related to routine business, administrative and patient care. The position involves assisting with preparing routine documents, arranging divisional meetings, providing photocopy and fax services, and serving as a liaison between patients, physicians, and staff. The role also includes scheduling patient appointments, maintaining front desk duties, and ensuring compliance with HIPAA and OSHA standards.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• No specific certification is required for this position.
• No specific work experience is required for this position.

Nice To Haves

• Secretarial (1 Year)
• Customer Service (1 Year)
• Skills: Communication, Computer Literacy, Confidential Data Handling, Decision Making, Medical Offices, Medical Terminology, Microsoft Office, Office Equipment, Organizing, Patient Administration, Working Independently

Responsibilities

• Assists with preparing routine documents, such as correspondence, calendars, and presentations.
• Assists with arranging divisional meetings and conferences and distributes appropriate staff.
• Provides photocopy and fax services, sorts and distributes mail.
• Works referral work queues.
• Serves as backup to work charge review work queues for pain clinic sites as well as pain psychology.
• Schedules patient appointments, answers patient inquiries, routes patient calls.
• Maintains front desk duties with low patient volume.
• Reschedules patient appointments from clinic that have been altered or closed.
• Scans patient records/referrals into EMR.
• Obtains authorizations for patient visits that require insurance approvals.
• Processes/files documents, as needed.
• Maintains office supplies.
• Serves as back-up for other job functions within the team during peak times, vacation, and illnesses.
• Complies with HIPAA, OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED