Medical Secretary (ED Scribe)

NYU Langone Health•Johnson City, NY

4d•Onsite

About The Position

Performs secretarial duties, utilizing knowledge of medical terminology, hospital, and therapy procedures. Performs secretarial and reception duties for patients needing therapy, including scheduling, registering, insurance verification, and maintaining medical records. Works in departmental and hospital software systems to complete required tasks. Primary Department, Division, or Unit: Emergency Department, UHS Wilson Medical Center Primary Work Shift: Rotational Regular Scheduled Weekly Hours: 20 Compensation Range: per hour, depending on experience This position is not eligible for benefits. ----- Completes necessary communication for patient processing, including answering multi-line telephone system, scheduling patient appointments, recording and relaying information to staff, patients, and other customers. Completes registration of all new patients, including identifying and completing demographic and insurance verification. Ensures authorization for insurance is obtained prior to patient’s initial visit, and continued authorization for additional treatment sessions Schedules patient evaluation appointments and subsequent treatment sessions Manages outpatient scheduling for clinicians daily Prepares patient medical record prior to initial visit, and assists with ongoing medical record management Performs daily billing Compiles departmental statistics daily and reports to Administrative Secretary on a monthly basis Tracks and assists with documentation and claims processing for Medicare and Workers’ Compensation claims to ensure reimbursement of rehab services. Assists HIM in processing medical record requests and ensures authorization to release patient information Collects and processes co-payments from patients when applicable Types monthly departmental staff meeting minutes and distributes to appropriate staff. Has knowledge of and participates in departmental and organizational initiatives for performance improvement (PI). Demonstrates knowledge of hospital and departmental infection control policies. Education/Experience Minimum Required: High School Diploma or equivalent; knowledge of general office procedures and strong computer skills. Preferred: Experience as a medical receptionist; knowledge of insurance applicable to outpatient medical care. Basic knowledge of principles and procedures for physical therapy, occupational therapy, speech and language pathology and cardiac rehabilitation. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com. UHS proudly offers benefits to all full-time employees and part-time employees who are hired into a regular position of at least 24 hours per week (60% FTE). 💖 Make New Connections We believe that people—and the connections among them—must remain at the core of everything we do. Whether you're directly caring for patients, supporting our clinical operations, or working to ensure our administrative functions run effectively, your impact will be recognized and appreciated. 💡 Unlock Greater Opportunities Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people. 🌟 Proud to be Team UHS Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.

Requirements

High School Diploma or equivalent
knowledge of general office procedures
strong computer skills

Nice To Haves

Experience as a medical receptionist
knowledge of insurance applicable to outpatient medical care
Basic knowledge of principles and procedures for physical therapy, occupational therapy, speech and language pathology and cardiac rehabilitation.

Responsibilities

Completes necessary communication for patient processing, including answering multi-line telephone system, scheduling patient appointments, recording and relaying information to staff, patients, and other customers.
Completes registration of all new patients, including identifying and completing demographic and insurance verification.
Ensures authorization for insurance is obtained prior to patient’s initial visit, and continued authorization for additional treatment sessions
Schedules patient evaluation appointments and subsequent treatment sessions
Manages outpatient scheduling for clinicians daily
Prepares patient medical record prior to initial visit, and assists with ongoing medical record management
Performs daily billing
Compiles departmental statistics daily and reports to Administrative Secretary on a monthly basis
Tracks and assists with documentation and claims processing for Medicare and Workers’ Compensation claims to ensure reimbursement of rehab services.
Assists HIM in processing medical record requests and ensures authorization to release patient information
Collects and processes co-payments from patients when applicable
Types monthly departmental staff meeting minutes and distributes to appropriate staff.
Has knowledge of and participates in departmental and organizational initiatives for performance improvement (PI).
Demonstrates knowledge of hospital and departmental infection control policies.