Medical Scribe

Summit Health CityMD•Mamaroneck, NY

14h•$21•Onsite

About The Position

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. The Scribe Tech is responsible for capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner. They also assist the physician with basic patient care and medical procedures, assist site management with directing patient flow, inventory, and following up on labs, and ensure site lab compliance with Department of Health (DOH) Regulations. The role requires providing unparalleled customer service to patients, adhering to established protocols, and managing volume without compromising quality. This position offers great exposure to the healthcare profession, serving as an excellent resume builder for those interested in CNA, MA, EMT, or Paramedic careers, as well as medical school, PA school, or nursing school.

Requirements

High School Degree or GED
Friendly and professional with excellent bedside manner
Flexible with full-time work schedule including a weekend day
Excellent verbal, written, and interpersonal skills
English language (speaking and writing) skills required
High attention to detail
Must exhibit passion for outstanding results and compassion for those we work with and serve
Team player
Strong aptitude for detail, and ability to work independently, required
Strong organizational, problem solving, communication and interpersonal skills required
Computer Proficiency
Happy and positive thinking, able to project this attitude around others
Flexible & adaptable nature to work in a continuously evolving environment
Passion for helping others in an urgent care environment
Basic Life Support (BLS) certification required at time of hire

Nice To Haves

Undergraduate degree a plus
Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus
Knowledge of third-party payor requirements preferred
Bilingual language skills required or preferred based on-site location

Responsibilities

Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner
Assisting the physician with basic patient care and medical procedures
Assisting site management with directing patient flow, inventory, and following up on labs
Ensuring site lab compliance with Department of Health (DOH) Regulations
Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality
Assisting the physician with basic patient care and medical procedures, which may include but is not limited to phlebotomy, Urine Drug Screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure set ups, etc.
Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.
Escort patients to exam rooms, x-rays or other facilities on site as needed
Ability to maintain quick pace in fast paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time)
Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare
Communicating with patients, pharmacies, and physicians over the phone under physician guidance
Helping maintain a clean, courteous, and professional working environment
Ensuring the site is fully stocked with supplies
Providing compassionate care to our patients